FirstCall is a 24/7 incident support and roadside emergency assistance service with live operations centers in Mexico and the United States. FirstCall offers a fully integrated in-vehicle communication and alert system backed by a highly trained staff of bilingual advisors who have specialized security and customer support experience. With FirstCall you can expect:

  • An integrated in-vehicle alert/tracking system.
  • The broadest, most comprehensive available network coverage encompassing 660 cities and 130 highways throughout Mexico and along the Mexican-American border.
  • A 24/7 operations center staffed with expert bilingual incident response advisers with specific regional risk management and security expertise.
  • Instant communications to respond to and mitigate the full range of emergencies on the road, both in the city and in rural areas.
  • Access to constantly updated intelligence related to road conditions, crime trends, events, safety measures and other issues that impact safety and security.
  • Peace of mind for company personnel, family members, cargo and other business assets.

For more information regarding FirstCall services and available plans, please fill out the contact us form and one of our representatives will contact you within 2 business days.